Top Shopify Tools for E-commerce Success in 2024

Dive into our comprehensive selection of over 300 meticulously chosen Shopify apps, both free and paid, designed to propel your business forward in 2024.

Best Shopify Apps for Returns and exchanges

Table of contents

  1. 1. Yanet: Returns and Exchanges
  2. 2. ReturnX: Returns & Exchanges
  3. 3. ReturnGO Returns & Exchanges
  4. 4. Swap Shipping & Returns
  5. 5. iF Returns & Exchanges
  6. 6. FlexReturn Return Center
  7. 7. Returbo
  8. 8. Rich Returns & Exchanges
  9. 9. Exchanges & Returns by Outvio
  10. 10. 8returns ‑ Returns portal
  11. 11. Return Helper: Return Centre
  12. 12. Shipping Protection by Corso
  13. 13. Refundid: Returns Portal
  14. 14. CreditsYard — Store Credit
  15. 15. PostCo: Returns & Exchanges
  16. 16. Baback ‑ Exchanges & Returns
  17. 17. Narvar Return and Exchange
  18. 18. Insureful: Shipping Protection

Yanet: Returns and Exchanges

by Yanet

5 ( 21 rating & reviews )

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Submit and manage return and exchange requests clearly at different steps.

Different policies and rules can be created and applied for different products.

An easy-to-use embedded portal allows customers to submit requests quickly.

Customers always get updated via email at each step of the request.

We support edit text, banner and colors of the portal to match your style.

Price - Price: Free

Yanet: Returns and Exchanges

ReturnX: Returns & Exchanges

by Hyperr Labs

5 ( 29 rating & reviews )

Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Retun portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. On our return portal, we provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience.

Save Hours with Auto Return and Exchange Portal and Return Label Generation

Retain Revenue by Promoting Refunds via Gift Cards and Store Credit

Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard

Keep Your Customer Updated with Emails About Their Return Requests and Labels

Provide Instant Solutions to Your Customers with Our Self-Service Return Portal

Price - Free plan available

ReturnX: Returns & Exchanges

ReturnGO Returns & Exchanges

by ReturnGO

4.9 ( 310 rating & reviews )

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process.

Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications.

Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Product & variant exchange, gift returns, cancel order, store credit, and more.

Flexible return reasons, follow-up questions, and image & video upload.

Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.

Automatically generated pre-paid return shipping labels for tracking returns.

Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Price - Free trial available

ReturnGO Returns & Exchanges

Swap Shipping & Returns

by Swap-Commerce (Dev)

5 ( 18 rating & reviews )

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Save with pre-negotiated rates with leading global carriers

Include full protection for every package

Reduce refunds by incentivizing exchanges with store credit

Unlock cross-border commerce to enable international business growth

Price - From $59/month

Swap Shipping & Returns

iF Returns & Exchanges

by iF returns

4.8 ( 28 rating & reviews )

Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide

Incentivize exchanges and new sales by offering your full product catalog

Optimize operational cost configuring pricing, return, refund method workflows

Configure brading and return policies to generate a fully brand-like experience

Automate via rules and triggers to generate refunds, exchanges and re-stocking

Synchronize transportation and refund operations with any 3PL, WMS or ERP

Price - Free to install

iF Returns & Exchanges

FlexReturn Return Center

by Flextech

4.6 ( 34 rating & reviews )

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable & beautiful return page supports 12 multi languages

Email notifications sent to your customers at each step of return process

Smart rules show customer optimal return options, reject unwanted return items

Customers can choose different product variants to exchange, upload proof photos

Auto shipping label, auto restock & auto return approval simplify return process

Price - Free plan available

FlexReturn Return Center

Returbo

by Returbo AB

5 ( 31 rating & reviews )

Discover the ultimate post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot.

Digital Return Form: Have your customer self-register their requests

Return Shipping Slip: Autogenerates & sends the slips to your customers for you

Email Notifications: Keep your customers in the loop throughout the process

Attach Image & Comments: Make it mandatory or optional

Exchanges: Make it easy for your customers to exchange their items

Price - Free plan available

Returbo

Rich Returns & Exchanges

by Rich Returns & Exchanges

4.9 ( 76 rating & reviews )

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails.

Self-service, custom-branded return portal to reduce return processing time

Automate shipping return labels to make the entire process smooth for customers

Set up automated rules to accommodate your return policy and exchange terms

Keep your customers updated and happy with automated email notifications

Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

Price - Free trial available

Rich Returns & Exchanges

Exchanges & Returns by Outvio

by Outvio

4.8 ( 32 rating & reviews )

Outvio offers a powerful Exchanges and Returns management tool for your Shopify store, complete with a plug-and-play fully branded self-service portal for your customers.

Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform.

Exchanges for same or different product, custom return reasons and return-flows

Incentives to refund to store credit, built-in pickup & return label generation

Smart fulfilment & shipping (90+ couriers), fully branded delivery tracking

Automated email, SMS and WhatsApp customer communication

Automated delivery incident triggers and support tools

Price - Free trial available

Exchanges & Returns by Outvio

8returns ‑ Returns portal

by 8returns - Returns Platform

5 ( 18 rating & reviews )

Process returns in less than 1 min: Make your customers happy and save time & money with our self-service returns platform! 
 Is your returns management inefficient and complicated? Whether it's returns via QR code, store credit, or exchange – with 8returns, you can automate returns and refunds.

Give your customers the option of registering their returns independently, while you can track and monitor the status of all returns. This allows you to manage your returns in one place.

A returns portal that you can customize to your brand

Many options to keep revenue: Exchanges, refunds store credit or claims

Dynamic rules and flexible return conditions, e.g. for individual countries, etc

Key return analytics at a glance

Automated creation of return labels or QR codes for an easy process

Price - Free trial available

8returns ‑ Returns portal

Return Helper: Return Centre

by Return Helper

5 ( 11 rating & reviews )

Return Helper is a comprehensive return management solution designed to streamline and optimize the return process and aftermarket activities for retailers. With a focus on meeting the needs of cross-border merchants, we offer seamless integration with over 15 overseas warehouses in countries including the U.S., Canada, U.K., France, Italy, Germany, Poland, Australia, Japan, Malaysia, Singapore, Hong Kong, Taiwan, and China. Our platform also connects with 30 international shipping partners.

Customize your returns portal - logo, color, image, and return reasons.

Smart rules for specific return outcomes - return windows, non-returnable items,

Automate shipping label generation with 30+ carrier integrations.

Send emails to customers at each step of the return process in multiple language

Local return collection services available through warehouses in 15 countries.

Price - Price: Free

Return Helper: Return Centre

Shipping Protection by Corso

by Corso

4.6 ( 36 rating & reviews )

Give your customers a luxury post-purchase experience with Corso's concierge shipping protection service. Our main goal is to treat your customer like you would, so that's why we give you full access to each claim and every customer interaction. With Corso, not only will you have happy customers, but you'll also get new revenue with each resolved shipping issue. And most important, we know e-commerce, we love your brand, and we try to help the planet. No contracts. Easy install. Try Corso!

Supports checkout extensibility - a smooth experience with our new Checkout App

Adds new revenue - full MSRP replacements with Corso's approve-all-claims model

Converts shipping issues into loyalty - hyper-focused on response-time and CSAT

Installs/Uninstalls safely - tested and optimized for speed and order conversion

Respects your site and data - minimally branded widget and no outreach emails

Price - Free to install

Shipping Protection by Corso

Refundid: Returns Portal

by Refundid

5 ( 6 rating & reviews )

Introducing Refundid, your business's trusted return solution. With Refundid, returns are simplified, offering both instant refunds and standard returns. No more waiting – provide customers with swift resolutions. Refundid automates label generation, seamlessly integrating with carriers. Gain insights into return trends, optimizing operations efficiently. Elevate your customer experience and unlock seamless returns with Refundid now.

View all incoming returns made through Refundid

Access reports that display your return data in real-time

Approve or decline returns and restock them back to their original location

Build out rules that match your stores returns policy

Price - Free to install

Refundid: Returns Portal

CreditsYard — Store Credit

by MerchantYard

4.9 ( 19 rating & reviews )

No more worrying about refunds and losing sales. CreditsYard allows you to issue store credit to your customers that can be used to process refunds, exchanges and rewards to your customers. Bulk import existing credit using CSV import or our custom API. B2B Orders support. Multi-Store Syndication across all of your stores. Automations & cashback rewards when customers place orders. Easy Migration. We offer 24/7 email and live chat support.

Keep the money on store and issue store credit for refunds, exchanges or returns

Reward & incentive your customers for purchasing using cashback functionality

Allow your customers to fill-up their wallet by purchasing store credit

Easy migration, Bulk import existing credit using CSV import or our custom API

Works with: Shopify POS, Shopify Flow, B2B Orders and Multi-Store Syndication

Price - Free trial available

CreditsYard — Store Credit

PostCo: Returns & Exchanges

by PostCo

5 ( 75 rating & reviews )

PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty!

Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment.

It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations.

Configure policy rules to enable specific return outcomes based on your needs

Offer store credit, refund, and exchanges for equal or higher value products

Automate shipping label generation with custom or 50+ ready-made integrations

Personalise your return portal and flow: questions, return reasons, image upload

Unlock peer-to-peer returns, enabling repurchasing on a new sales channel

Price - Free trial available

PostCo: Returns & Exchanges

Baback ‑ Exchanges & Returns

by Baback

5 ( 11 rating & reviews )

Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface.

Complete interface for automated management of exchanges and returns

Logistics interface that can be integrated into ALL logisticians

Fully integrated and very competitive partner return transport contract

Price - Free trial available

Baback ‑ Exchanges & Returns

Narvar Return and Exchange

by Narvar

4.3 ( 19 rating & reviews )

Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options.

You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business.

Save sales and retain revenue with adaptable exchange options and store credit.

Improve customer experience with industry-leading and convenient return options.

Manage complexity and make smart decisions with returns intelligence.

Price - Free to install

Narvar Return and Exchange

Insureful: Shipping Protection

by Centous Solutions

4.8 ( 4 rating & reviews )

Insureful allows merchants to offer insurance protection on the products or services you sell. You can start covering stolen or broken items that have been insured by the consumer.

This app provides a platform on that you can manage your own custom insurance plan, either fixed or a percentage based on your min & max cart subtotal.

Once the customer generates the claim then, the customer will get an email notification.

Our app means Protection, Additional Revenue, Insurance.

Merchant can set insurance plan based on percentage & fixed value of cart total

Customer submit the claim & merchant can see claim data - with img & description

Merchants can fulfill the claims by Reorder or Full Refund Amount

Automatically add Insurance into cart when customer match with insurance plan

Customer & Merchant both get the email notification on every event.

Price - Free plan available

Insureful: Shipping Protection

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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