Top Shopify Tools for E-commerce Success in 2024

Dive into our comprehensive selection of over 300 meticulously chosen Shopify apps, both free and paid, designed to propel your business forward in 2024.

Best Shopify Apps for Phone

Table of contents

  1. 1. Kedra Live Chat & AI Chatbot
  2. 2. Chatbot & Live Chat | Algomo
  3. 3. Reamaze Live Chat Helpdesk CRM
  4. 4. Cheerlink AI Chatbot and Email
  5. 5. Crisp ‑ Live Chat & AI Chatbot
  6. 6. MSG91
  7. 7. tawk.to Live Chat
  8. 8. Manifest AI Chatbot + ChatGPT
  9. 9. Tido Whatsapp Wolf
  10. 10. HeiChat: ChatGPT Sales Chatbot
  11. 11. Extendons Whatsapp Integration
  12. 12. Sense WhatsApp
  13. 13. WhatsAppy ‑ WhatsApp Button
  14. 14. Chatra — Live Chat & Chatbot
  15. 15. Robo Calls ‑ Pakistan
  16. 16. NS Live Chat, Inbox & Helpdesk
  17. 17. Qchat: Facebook Messenger
  18. 18. Jekka‑FAQs | Live Chat | Email
  19. 19. Juphy: ChatGPT Sales Chatbot
  20. 20. LunaChat Conversion AI ChatBot
  21. 21. Rep AI: ChatGPT Sales Chatbot
  22. 22. Pushdaddy WhatsApp, Live Chat
  23. 23. Phoneize Phone Call Button
  24. 24. BestChat: Live Chat & Chatbot
  25. 25. Dab: Whatsapp Chat & Abandoned
  26. 26. WhatsApp Chat & Abandoned Cart
  27. 27. Wizybot ‑ AI Chatbot
  28. 28. Zipchat AI Chatbot: GPT4 Agent
  29. 29. CRM PLUS on LINE
  30. 30. QuickCEP: Live Chat&AI Chatbot
  31. 31. SH : WhatsApp Chat & Abandoned
  32. 32. Sendbird AI chatbot
  33. 33. Conversagent: GPT Assistant
  34. 34. Richpanel: AI Customer Service
  35. 35. Accessibly
  36. 36. TextYess: AI WhatsApp Chatbot
  37. 37. SaleSmartly:Omnichannel chat
  38. 38. Whatsy: WhatsApp Chat & Share

Kedra Live Chat & AI Chatbot

by Kedra Apps

5 ( 20 rating & reviews )

Kedra Chat seamlessly adds a live chat and AI chatbot widget to your store. Respond to customer inquiries directly within your Shopify admin panel, and customize the widget's appearance to perfectly match your brand. Gain valuable insights through chat analytics, including customer location and device type. The AI bot can recommend products and guide customers through your store, boosting sales and improving customer satisfaction. Kedra Chat empowers you to deliver exceptional customer service.

Live Chat & AI Bot functionalities

Get analytics about your customers

Design chat widget to fit your brand with widget customizer

Multi-language AI Bot replies

Various Contact us methods (WhatsApp, Messenger, Instagram, Email, Phone call)

Price - Free plan available

Kedra Live Chat & AI Chatbot

Chatbot & Live Chat | Algomo

by Venture Pioneers

4.8 ( 18 rating & reviews )

Algomo uses ChatGPT technology to respond to repetitive customer queries, allowing merchants to focus on converting visitors to buyers through our live chat function. Scale internationally with multilingual capabilities of our AI, and automatic translation for live chat. Algomo introducts AI agents that autonomously take decisions and choose which tool to use, make product recommendations and update customers on the status of their order.

Quickly solve common customer queries with our AI

Make your chatbot smarter – upload support documents or specify FAQs

Auto-detect urgent queries to handover to live chat, and follow up on leads

Add Algomo widget to your Shopify store in under a minute, no coding required

Instant product search and order tracking – streamline the shopping experience

Price - Free trial available

Chatbot & Live Chat | Algomo

Reamaze Live Chat Helpdesk CRM

by Reamaze

4.4 ( 255 rating & reviews )

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Unify email, social, SMS, voice conversations for all stores in a single inbox

Manage, modify, and create Shopify orders directly in customer support and chats

Use AI to create replies, write FAQ articles, build chatbots, and even summarize

Automate common tasks and patterns with data and rules to save time

Satisfaction surveys, status pages, push notifications to keep customers engaged

Price - Free trial available

Reamaze Live Chat Helpdesk CRM

Crisp ‑ Live Chat & AI Chatbot

by Crisp

4.2 ( 24 rating & reviews )

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help.

With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features.

Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...

Easy AI bots to Human handover to offer best of both worlds

Dedicated FAQ page builder that combines with chatbots

Chatbot builder with pre-built scenarios that helps solving customers' problems

Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Price - Free plan available

Crisp ‑ Live Chat & AI Chatbot

MSG91

by Superheros Inc

5 ( 11 rating & reviews )

Send customized communications through Email, SMS, Voice, RCS and Whatsapp for:

  1. Abandoned Checkout Alerts
  2. Signup Greetings
  3. Abandoned Cart Alerts
  4. Order Related Alerts
  5. Order Cancellation Alerts
  6. Refund Alerts

We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication.

Use these channels to communicate with your visitors and boost sales.

Happy Messaging!

MSG91 supports communications across 190+ countries through all channels.

Automate SMS based on Country Codes. e.g “+31” can have Spanish Content.

Boost your conversions with well-targeted & personalized alerts across channels.

Price - Free to install

MSG91

tawk.to Live Chat

by tawk.to

4.1 ( 233 rating & reviews )

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats.

Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go.

tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.

View and manage Shopify orders directly from chats and tickets.

Personalize greetings with triggers based on location, past visits, and more.

Provide fast, accurate responses with canned “shortcut” message templates.

Manage unlimited customers and organizations in your CRM.

Need help? Reach out to our support team 24x7 for live assistance.

Price - Price: Free

tawk.to Live Chat

Manifest AI Chatbot + ChatGPT

by Manifest AI

4.3 ( 35 rating & reviews )

Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs

It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website.

There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation.

ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket

Enable AI chat bot that provides 24x7 human-like customer support via live chat

LiveChat - It enables bet product recommendation, nudges user to purchase

Chat with us: AI replies on Live chat in all the languages of the world.

AI chatbot also requests users to take a quiz generated realtime on Live Chat

Price - Free plan available

Manifest AI Chatbot + ChatGPT

Tido Whatsapp Wolf

by Boss Apps

4.7 ( 89 rating & reviews )

WhatsApp makes online interactions instant, easy, and powerful. It helps ecommerce companies overcome the limited physical customer interaction.

By providing WhatsApp chat button on your store, you allow customers to have a chance to communicate with your brand in the way they want.

Display WhatsApp floating widget on product page, collection page, blog, home page, and more.

Add multiple agents, make them offline/online

Add widget to all pages of your store

Setup takes 2 minutes. Saves you lost sales.

Price - Price: Free

Tido Whatsapp Wolf

HeiChat: ChatGPT Sales Chatbot

by heicarbook

4.3 ( 20 rating & reviews )

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store.

Converting general inquiries into sales.

For "Where is my order" can be helpful in checking and responding accurately.

Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.

Upload PDF/TXT files to chatbot's knowledge base and train your own AI.

Real-time awareness of store product listing and delisting information

Price - Free plan available

HeiChat: ChatGPT Sales Chatbot

Extendons Whatsapp Integration

by Extendons

5 ( 24 rating & reviews )

Give your customers the facility to initiate an order on WhatsApp without any hesitation with the WhatsApp integration App. Display the ' Order on WhatsApp, icon/button on multiple pages such as products, collections, and carts. Add official multiple WhatsApp business contact numbers for chatting purposes and to enhance the order process. Display chat widget prompts on the homepage to facilitate a quick conversion process. Easy to negotiate with customers with a secure WhatsApp chat process.

Order on Whatsapp button help to get more orders & enhance customer

Display WhatsApp button/icon on specific home, product, collection, & cart page

Add four whatsapp number with agent profile designation and availablity status

Personalize whatsApp button/icon & compose prefilled messages for customers

Customize the WhatsApp button/icon chat color, text, & style to match your brand

Price - Free trial available

Extendons Whatsapp Integration

Sense WhatsApp

by Sense Apps

5 ( 19 rating & reviews )

Sense WhatsApp helps merchants connect with their customers faster and more effectively. Merchants can send order updates and abandoned cart reminders via WhatsApp, reducing customer service inquiries and increasing sales. Merchants who want to stay connected with their customers in a quick and efficient way can benefit from Sense WhatsApp. This app also helps merchants improve customer service by providing live chat support with click-to-chat icon, as well as template messages.

Integrated WhatsApp messages through in-app links.

Send messages from a list of orders or abandoned carts.

Customize click-to-chat icon on your website, providing customer support.

Quickly load messages from a list of templates.

Price - Free plan available

Sense WhatsApp

WhatsAppy ‑ WhatsApp Button

by Wehateonions

5 ( 9 rating & reviews )

WhatsAppy makes it super easy to display a call to action button on your storefront which is highly customisable & offers an opening pre-filled message.

The ability to add multiple numbers / agents & assign them to a country allows for a more tailored response to customer questions & support.

Tracking the clicks of the button helps merchants see the locations of where questions are coming from, the devices used, & how many customers proceeded to send the message after clicking.

Multiple numbers / agents with profile pictures

GEO location numbers / agents specific to countries

Opening messages for improved customer experience

Tracking of WhatsApp Button clicks to monitor engagement of country and devices

Customisation of the button from placement, icon size, colours, mobile, and more

Price - Free plan available

WhatsAppy ‑ WhatsApp Button

Chatra — Live Chat & Chatbot

by Roger Wilco LLC

4.8 ( 649 rating & reviews )

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Live Chat with your customers from one app; desktop or mobile

Answer messages sent through Facebook, Instagram, or email

Use chatbots to do routine work for you and save your time!

See who's on your website, where they are from, and what they have in their cart

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Price - Free plan available

Chatra — Live Chat & Chatbot

Robo Calls ‑ Pakistan

by Hexon Soft

5 ( 9 rating & reviews )

Orders with cash on delivery mode has maximum chance of RTO and to reduce such unexpected returns, our order confirmation app will assist you in​ the reduction of bogus orders. Now store owners can send automated order confirmation calls in Urdu or English to their customers in Pakistan. Customer will reply with an input 1 will mark the order "confirm" and for input 2 will mark the order "cancel" and input 3 for "callback". Order Tags will be added with action taken by the customer.

Send automated order confirmation calls to your customers in Pakistan

Store owners can send recorded order verification voice calls in urdu or english

Reduce order return ratio and save your valuable time for unnecessary shipments

Price - Free to install

Robo Calls ‑ Pakistan

NS Live Chat, Inbox & Helpdesk

by NestScale

4.9 ( 94 rating & reviews )

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

Manage & respond to Facebook Messenger & Live Chat messages from one inbox.

Share product recommendations, browse inventory & create orders while chatting.

Make powerful self-service widget with Helpdesk, order tracking & order action.

Have customer profiles, preview carts & track website visitors in real-time.

Increase responsiveness & automate your support with chatbot & saved responses.

Price - Free plan available

NS Live Chat, Inbox & Helpdesk

Qchat: Facebook Messenger

by Qbytesoft

4.1 ( 10 rating & reviews )

Introducing Qchat: Facebook Messenger, designed to revolutionize your customer communication and enhance your online store's performance. Seamlessly integrating power of Facebook Messenger Chat into your store, this app empowers you to engage with your customers in real-time. Qchat: Facebook Messenger allows customize chat bubble to match with your store theme using native Facebook chat plugin editor.

Connect your Facebook Page's Messenger with just a few clicks

Engage with your customers instantly, and address their concerns

Real time Facebook Messenger Bubble customization using native configuration

Price - Price: Free

Qchat: Facebook Messenger

Jekka‑FAQs | Live Chat | Email

by Hello Jekka

4.7 ( 9 rating & reviews )

Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers!

Single click to create store FAQs & product FAQs without any other operations.

Automate live chat to keep customers engaged 24/7, even when you're offline.

Instantly answer customer queries correctly with policies Jekka learned.

Drive sales with proactive marketing to customer history and preferences.

Receive ticket notifications via email and reply swiftly from your inbox.

Price - Free plan available

Jekka‑FAQs | Live Chat | Email

Juphy: ChatGPT Sales Chatbot

by Juphy, Inc.

5 ( 8 rating & reviews )

Juphy AI supports your Shopify store visitors from initial hello to checkout. It’s a ChatGPT-powered shopping assistant that provides personalized product recommendations, answers detailed questions about your product's materials and ingredients, and offers excellent customer service related to returns, refunds, and other frequently asked questions.

It converts website visitors into actual customers and improves customer satisfaction with excellent service, even outside your office hours.

One-click Setup with Shopify. No Technical Skills Required

Automatically syncs with your Shopify product catalog and FAQs

Ensures that your Shopify store is always responsive

Customizable Branding Options to Reflect Your Identity

Test your chatbot as often as possible before publishing it on your website

Price - Free plan available

Juphy: ChatGPT Sales Chatbot

LunaChat Conversion AI ChatBot

by Golden App Ecom

4.8 ( 67 rating & reviews )

Our AI chatbot helps your visitors turn into paying customers. It’s a dynamic application that intelligently answers complex queries using natural language. It can recommend products that are a perfect fit for them, and provide helpful information. With our app, handle a large amount of customer interactions without any human intervention. Respond faster to customer queries even when you’re not around to do so. Save costs automating customer service tasks, reducing bounce rates.

Visual dashboard makes tracking sales & conversions easier

View all conversations between AI/Human representative and customers

Plug and play setup - No coding or technical skills required

Personalized welcome message, widget position, text color and many more

Available in +2 languages

Price - Free trial available

LunaChat Conversion AI ChatBot

Rep AI: ChatGPT Sales Chatbot

by Rep AI Technologies Inc.

4.7 ( 48 rating & reviews )

Your sales chatbot recommends products, answers questions, and guides shoppers all the way from browser to buyer.

Rep's chatbot uses Behavioral AI to convert more traffic into buyers & Generative AI (powered by Chat GPT) to give you another sales channel and to handle customer support questions.

Just plug and play. You're up and running in 10-15 minutes. Brand your chatbot's look feel. Give it a voice. Integrates seamlessly with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc.).

Behavioral AI approaches site visitors when they need help = increased CVR

Conversational AI provides service, sales, & support = more sales & less tickets

Brand Intelligence: AI learns & expresses your unique brand in-chat = on-brand

AI Training: Train your AI to make it even more knowledgeable & on-brand

AI constantly reads and scans your catalog and website so it's always up-to-date

Price - Free trial available

Rep AI: ChatGPT Sales Chatbot

Pushdaddy WhatsApp, Live Chat

by Pushdaddy

4.3 ( 4184 rating & reviews )

WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email

Whatsapp Chat + Live chat without signup instantly. Switch WhatsApp or live chat

Automated Cart recovery , Order Confirmation, Tracking updates by Whatsapp/Email

One minute installation, Just add your number and hit save and chat is added

Push Notification for Marketing activity, Boost sales through Push Notification

Chatbot for Automated answers of your queries. FAQ and FAQ Pages included

Price - Free to install

Pushdaddy WhatsApp, Live Chat

Phoneize Phone Call Button

by Xeio Ltd

4.9 ( 12 rating & reviews )

Add a floating 'call us' button to your store so visitors can phone you instantly on their mobile device, or can see your number on a desktop or tablet device.

More phone calls means more leads, and more leads mean more sales.

There's no coding, it works with any theme, and it automatically installs in a couple of clicks. Simply type your phone number then customize the color and style of your 'call us' button to fit with your shop's design.

Add a floating 'call us' phone button to your shop.

Instant installation on any theme with no coding.

Customize and style the button to fit your shop.

Price - Free plan available

Phoneize Phone Call Button

BestChat: Live Chat & Chatbot

by BestChat

4.8 ( 131 rating & reviews )

BestChat is the leading AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as the top live chat solution for Shopify.

Intelligent AI chatbots learn products and orders, making chatbots smarter.

AI-driven insights enhance data analysis and support decision-making.

Smooth chatbot to agent takeover ensures seamless live chat support.

24/7 AI assistance chatbots handle routine queries, freeing support agents.

Real-time Shopify integration boosts live chat and eCommerce efficiency.

Price - Free plan available

BestChat: Live Chat & Chatbot

Dab: Whatsapp Chat & Abandoned

by Dab Commerce

4.9 ( 399 rating & reviews )

Whats app chat & Abandoned app which will help you to communicate easily with your customer. And will help you convert more sales and more traffic.

Benefits of Smart chat

  • Save time
  • Increase conversion rate and order value
  • A fast, attractive chat application
  • Unlimited Chat Support
  • Multiple support agents.

So finally using Smart Chat app your sales will be increased. More high-class traffic will bring more free organic sales. This will lift your overall marketing costs.

Individual customer support through Whatsapp Chat: provides 1 on 1 interaction.

Affordable marketing through Aandoned cart, & order notification triggers.

Quick sharing with smart chat will make your customer your promoters.

Price - Price: Free

Dab: Whatsapp Chat & Abandoned

WhatsApp Chat & Abandoned Cart

by BiteSpeed

4.9 ( 261 rating & reviews )

Boost sales with abandoned cart recovery, WhatsApp subscribers, upselling/cross-selling, and converting cash on delivery to prepaid orders. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop. Omnichannel support inbox can help you engage customers, automate 70% of queries, and assist with additional purchases.

Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns

Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo

Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers

Integrate Chatbots into Marketing & Support campaigns to drive more sales

Launch Abandoned Cart Recovery Campaigns that drive 15X RoI

Price - Free plan available

WhatsApp Chat & Abandoned Cart

Wizybot ‑ AI Chatbot

by Wizybot Inc

4.8 ( 70 rating & reviews )

Wizybot is a customer experience app that allows online stores to provide great customer service and turn passive visitors into active buyers. It is a chatbot powered with AI by ChatGPT that answers all of your customers messages and give them human like automated responses. It has already-to-use sales and support chatbots that drives revenue and immediately answer your customer questions. Automate customer inquiries in just 15 minutes, you do not need to build complex workflows.

Automatize your customer support with ChatGPT technology.

Use pre-made chatbot strategies to drive sales and conversions.

Set automated promotions and product recommendation through chat.

Human like chat responses with AI.

Add Wizybot to your Shopify store in 10 minutes. Just click Add app.

Price - Free plan available

Wizybot ‑ AI Chatbot

Zipchat AI Chatbot: GPT4 Agent

by ZIPCHAT INC

4.7 ( 57 rating & reviews )

AI Sales Chatbot & AI Agent to proactively engage visitors in the right moment to understand their needs, answer their questions, handle objections, recommend products, upsell & cross-sell, reduce refunds and increase conversion rates. It self-trains and goes live in minutes, adapting to your brand voice and style, while speaking 95 languages. The AI adapts the chat conversation to each visitor to sell more. It also works perfectly as an emphatic AI Support Chat, automating support and tickets.

Deploy the AI Chatbot in less than 5-minutes, including the AI training

Proactively engage each visitors and see the AI convert Chats into Sales

Recommend the right products to the right visitors to cross-sell & increase AOV

Track orders, provide tracking links, tailor each answer to the customer needs

The AI Chatbot reduces your support requests, decreasing your costs dramatically

Price - Free trial available

Zipchat AI Chatbot: GPT4 Agent

CRM PLUS on LINE

by Social PLUS Inc.

5 ( 35 rating & reviews )

This application links your Official LINE Account with Shopify and allows you to send various LINE messages. For example, if you want to send messages only to new buyers, you can use Shopify customer tags to send messages to the target audience.

Social logins such as LINE Login can also be introduced into your online store(only for Shopify Plus).

We offer free initial setup support.

Add LINE integration blocks to the Shopify order status page and My Page.

Use Shopify customer tags to send messages on LINE.

Automate abandoned checkout message, restock notifications, etc on LINE.

Deliver tabbed rich menus or dedicated rich menus to specific customers.

More flexible delivery automation is possible with Shopify Flow integration.

Price - Free plan available

CRM PLUS on LINE

QuickCEP: Live Chat&AI Chatbot

by QuickCEP

4.9 ( 69 rating & reviews )

QuickCEP is designed to improve customer service and boost conversion and sales for e-commerce businesses. Its AI chatbots offer 24/7 assistance and support for customers. The omnichannel live chat can handle messages from live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop all in one platform. Additionally, it can track customer behavior in real time for valuable insights. The data from CDP can be segmented and used for targeted marketing campaigns such as EDMs and pop-ups.

Omnichannel live chat - respond instantly to all messages on one platform.

Enhance customer interactions with personalized experiences using AI chatbots.

Easily integrate QuickCEP with your Shopify store in three simple steps.

Run targeted email marketing and pop-up campaigns for segmented audiences.

Gain deeper insights into your customers with real-time behavior tracking.

Price - Free plan available

QuickCEP: Live Chat&AI Chatbot

SH : WhatsApp Chat & Abandoned

by Sweethelp

5 ( 113 rating & reviews )

Sweethelp helps you recover abandoned carts through WhatsApp. It saves you precious time with its marketing automation & abandoned cart recovery tool which helps you monitor & improve your sales using real-time data.

Sweethelp uses the best WhatsApp marketing techniques & allows you to reach customers & grow sales with automated and customizable WhatsApp templates (that dramatically improve your ROI and conversion rate), putting everything on autopilot so you can go along and run your business.

Enable WhatsApp Chat button to provide the best customer support.

Increase your referral sales with the help of Whatsapp Share button.

Recover abandoned carts automatically via WhatsApp.

Offer discounts, bring back lost customers & boost your revenues with WhatsApp.

Notify your customer about each order activity via WhatsApp.

Price - Free plan available

SH : WhatsApp Chat & Abandoned

Sendbird AI chatbot

by Sendbird

5 ( 31 rating & reviews )

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations based on real-time interactions with shoppers on your website.

Ecommerce features include product recommendations, FAQs and connect-to-support

Seamless integration of AI chatbot with your store data via Shopify API

Performance dashboard to track visitor engagement and conversion

Multilingual support that automatically adjusts to speak multiple languages

Use cases across ecommerce, marketplaces, health & beauty and hospital & travel

Price - Free plan available

Sendbird AI chatbot

Conversagent: GPT Assistant

by Clevertar

5 ( 16 rating & reviews )

Conversagent is more than a chatbot, it's a GPT4 AI powered shopping assistant that answers customer questions 24/7 & streamlines their journey to purchase; improving conversions AOV. The friendly assistant will proactively engage each individual customer with seamless tailored interactions. Setup is simple with no external knowledge base required; your Conversagent learns about your store and stays constantly up to date.

Powered by GPT-4 / ChatGPT technology for human-like conversation

Easy plug and play setup; zero coding required

Train your AI: Add knowledge base information & give it custom instructions.

Multi-lingual capabilities: Converse in your store's language.

Pulse secondary AI for advanced insights.

Price - Free plan available

Conversagent: GPT Assistant

Richpanel: AI Customer Service

by Richpanel Inc

4.8 ( 139 rating & reviews )

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team.

AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster.

Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting.

Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox

Self Service: Give customers instant answers, 24x7 with the self-service portal

Scale with AI: Help agents draft high quality replies & boost their speed

Integrate your stack: Access data from your favorite apps directly in the inbox

Measure & improve: Get actionable insights from your support data

Price - Free trial available

Richpanel: AI Customer Service

Accessibly

by On The Map Marketing

4.8 ( 26 rating & reviews )

Our service helps you comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG), ensuring that your store is easy to use and navigate for everyone. With our help, you can create a more inclusive and welcoming environment for all of your customers. We provide accessibility options which users can select under the widget, as well as background features that resolves some of accessibility issues arising on your site.

Content, color and navigation related items can be applied by visitor instantly.

Background features like AI generated image alt text, skip to content, menu etc.

Accessibility Statement and its template included within the widget.

In-depth analytics track engagement, guiding accessibility enhancements.

Headless JS feature for developers and custom trigger options.

Price - Free trial available

Accessibly

TextYess: AI WhatsApp Chatbot

by TextYess

5 ( 33 rating & reviews )

TextYess AI is your all-in-one WhatsApp solution to let customers buy in chat.

The AI Shopping Assistant is trained on your entire product catalog, FAQs and more. It is able to reply to all customers queries 24/7, in seconds: order status updates, product suggestions, checkouts links, product photos, and more.

The AI Marketing Assistant is able to proactively engage with customers in key moments like abandoned checkout and post purchase, and sends very targeted campaigns.

The AI responds 24/7 real time in all languages sending product photos and links

The AI is trained on your product catalog, your customers' information, and more

The AI sends automations like abandoned checkouts and post purchase messages

TextYess AI allows you to send targeted WhatsApp campaigns in 1 click

The AI is up and running in maximum 5 minutes, no technical skills are needed

Price - Free plan available

TextYess: AI WhatsApp Chatbot

SaleSmartly:Omnichannel chat

by SaleSmartly

5 ( 12 rating & reviews )

SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote business efficiency. SaleSmartly connects to the world's mainstream social media channels, such as Facebook, Instagram, WhatsApp, Line, Telegram, etc., to realize chat automation and intelligence, improve employee efficiency and customer satisfaction. SaleSmartly can also provide web chat plugins that support cross-media and multi-account aggregation.

Omnichannel communication: All your multi-channel messages, in one place.

Automation: Customer support in seconds instead of hours.

Team collaboration: Shared chat allows teams to collaborate efficiently.

Customer relationship management: Easily segment, track, and analyze customers.

Data analysis: Stay on top of key support metrics and trends.

Price - Free plan available

SaleSmartly:Omnichannel chat

Whatsy: WhatsApp Chat & Share

by Care Cart

4.7 ( 110 rating & reviews )

#WhatsApp Live Chat & Customer Support WhatsApp is one of the most popular way of communication. With our WhatsApp Live chat app you can easily show the WhatsApp chat icon on your store front. It will allow your visitors and customers to communicate with you or your support staff directly via WhatsApp.

  • WhatsApp Chat
  • WhatsApp Share
  • Auto Welcome Message / Pro-active Message

Proactive WhatsApp Live Chat - You can add multiple free chat agents.

Boost Sales with WhatsApp Chat - Reach out to your unsure & confused customers.

No Coding Skills Required - Easiest live chat support, add free chat now.

Price - Price: Free

Whatsy: WhatsApp Chat & Share

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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