Top Shopify Tools for E-commerce Success in 2024

Dive into our comprehensive selection of over 300 meticulously chosen Shopify apps, both free and paid, designed to propel your business forward in 2024.

Best Shopify Apps for FAQ

Table of contents

  1. 1. Chatty: Livechat Helpdesk, FAQ
  2. 2. D: FAQ Page ‑ Product FAQs
  3. 3. MooseDesk FAQ & Helpdesk
  4. 4. FaqKing: Help Center & FAQ
  5. 5. HelpLab FAQ Page, Product FAQs
  6. 6. Yanet: FAQ Page, Product FAQs
  7. 7. Simesy FAQ Page, Product FAQs
  8. 8. RT: Instant FAQ, Help Center
  9. 9. Askify ‑ Questions & Answers
  10. 10. SMPS Product Question & Answer
  11. 11. POWR: FAQ & Help Center
  12. 12. BetterDocs Knowledge Base
  13. 13. FAQPRIME: FAQ, WhatsApp, Track
  14. 14. Jekka‑FAQs | Live Chat | Email
  15. 15. FAQify: FAQ page ‑ Product FAQ
  16. 16. Variant Descriptions King
  17. 17. Nayra Product FAQ
  18. 18. Corner FAQ Page & Help Center

Chatty: Livechat Helpdesk, FAQ

by Chatty

5 ( 1662 rating & reviews )

Chatty Help Center offers a smart Chat box with FAQs, Order tracking, livechat for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.

Stunning themes for FAQs popup and Help Center.

Show the Order Tracking functionality for customers to track parcels without ask

Help Shopify stores manage FAQs easily by showing the question and category numb

Allow e-businesses to create immense queries and FAQ categories

Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

Price - Price: Free

Chatty: Livechat Helpdesk, FAQ

D: FAQ Page ‑ Product FAQs

by DDSHOP APPS

4.8 ( 199 rating & reviews )

Note: If the FAQ demo store asks you for a storefront password, please enter "123". FAQ Page - Product FAQs app by DDSHOPAPPS allows customers to look for common inquiries, questions with answers on the Knowledge Base and FAQ lists. Admins can create their own informative SEO-friendly FAQ page with all the necessary features. Try our FAQs application to see why it is useful to you and trusted by merchants.

Show FAQs anywhere: Add FAQs to any page, section, product, collection

Support Google FAQ Schema: FAQs rich results are available, good for SEO

12+ Nice FAQ Page Templates: Easy to change various FAQ page templates

Multi-language FAQs, multiple main FAQ pages

Easy to create, easy to manage, boost sales

Price - Price: Free

D: FAQ Page ‑ Product FAQs

MooseDesk FAQ & Helpdesk

by MOOSE INNOVATIONS INC.

5 ( 43 rating & reviews )

Exclusively built for Shopify merchants.

Set up FAQ page/Help center in 5 minutes with appealing FAQ/Help center templates. Manage all tickets from various channels easier with all-in-one support helpdesk

Reach out to us for more custom features — all at your fingertips!

FAQ/Help center Page: write and categorize articles, customize FAQ page easily

Customized help widget: receive ticket efficiently

Efficient helpdesk: Schedule send, ticket tag, customer note, and more

Insightful reports: Team performance, Real-time ticket performance, and more

24/7 support availability: Round-the-clock service even in different time zones

Price - Price: Free

MooseDesk FAQ & Helpdesk

FaqKing: Help Center & FAQ

by FaqKing

5 ( 118 rating & reviews )

FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. FaqKing FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge!

NEW feature: bubble FAQ on selected pages!

Create help center FAQ's that match your theme and your needs.

Fully customize questions and answers with our easy to use admin dashboard.

Static page that supports multiple language translations, product page FAQ's.

Show FAQs in a separate page and your product pages.

Admin is able to add images and videos to FAQ answers, format texts.

Price - Free plan available

FaqKing: Help Center & FAQ

HelpLab FAQ Page, Product FAQs

by Avocados Lab

4.9 ( 423 rating & reviews )

Easy FAQ revolutionizes your store's FAQs! Designed with users in mind, it effortlessly crafts stylish product FAQs and seamlessly integrates with your theme for maximum impact! Elevate your brand with full customization—tweak fonts, colors, and styles to match your unique flair. Plus, experience lightning-fast page loads, ensuring your customers get the answers they need in a blink. Reduce customer support requests with questions and answers!

App also easily integrated with Shop app!

Fully customizable FAQ themes to match with your store brand & style.

Allows creation of store FAQs & product FAQs in simplistic & seamless way.

Default support for Google rich SEO snippets for your dedicated FAQ page.

You can add photos/videos to your FAQs

Supports multiple languages that your store supports!

Price - Free plan available

HelpLab FAQ Page, Product FAQs

Yanet: FAQ Page, Product FAQs

by Yanet

4.6 ( 62 rating & reviews )

Professional FAQ app helps merchants create a nice FAQ page without coding skills in a few minutes. Responsive and many clever themes available. Native store language translation. Merchant can show FAQs on product page. Wealthy text editor for answers and categories. Customizable FAQ page URL. Enable customer to seek out for FAQ on search bar. Custom CSS FAQ to look nice on FAQ page. Template live preview. FAQs import and export

Unlimited FAQ, Category: merchant can add many FAQs, categories

Product FAQ: display FAQs to product page to increase sales and conversion rate

Multi-language support: can translate FAQs to any language that you want

Google SEO snippets support

Many professional templates for a beautiful FAQ page

Price - Free plan available

Yanet: FAQ Page, Product FAQs

Simesy FAQ Page, Product FAQs

by Simesy

4.8 ( 43 rating & reviews )

With Simesy FAQ Page & Product FAQ, you can create unlimited FAQs to answer all the frequently asked questions. Enable your customers to help themselves with dedicated FAQ page. Display FAQ on product page or anywhere (homepage, CMS page, collection page...) so your customers can find the information they need instantly. Organize product description into tabs and accordion automatically without editing code. Work with any Shopify theme

Create unlimited questions and answers. Organize FAQs with ease

SEO-friendly FAQ page with instant search

Display FAQ on product page or anywhere without coding

Organize product description into tabs and accordion automatically

Price - Free plan available

Simesy FAQ Page, Product FAQs

RT: Instant FAQ, Help Center

by RoarTheme

4.8 ( 95 rating & reviews )

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Quickly and easily add an unlimited amount of FAQs to your website

Instantly give your customers the answers they're looking for and reduce support

WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Price - Price: Free

RT: Instant FAQ, Help Center

Askify ‑ Questions & Answers

by Appify Commerce

4.9 ( 21 rating & reviews )

Nowadays, a product description is not enough. A person seeks validation. It is more likely that they will buy the product if their questions are answered. We are here with our app. Our app-enabled store allows visitors to ask questions directly on product pages. Provide them with answers to their questions. It is important that they are confident about buying the products and that there are no second thoughts. Administrators can post questions on their own so that they can be utilized as FAQ

Get notified when a new question gets posted

Admin can decide whether only logged in or all customers can post a question

Provide a platform for reviewing, rating, and asking questions about products

Price - Free plan available

Askify ‑ Questions & Answers

SMPS Product Question & Answer

by Simprosys InfoMedia

4.9 ( 261 rating & reviews )

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

Simplified dashboard with an overview of all the questions and its synopsis

Get notified via email and quickly respond to product related queries

Create & manage FAQ page which benefits in improving organic performance

Theme friendly and customisable Q&A widgets for your online store

Integrate askers' mail list with MailChimp and Klaviyo

Price - Free plan available

SMPS Product Question & Answer

POWR: FAQ & Help Center

by POWR.io

4.7 ( 234 rating & reviews )

Maximize customer support and sales with the POWR Product FAQ Help Center. Easily create SEO-optimized FAQ for product descriptions that match your brand's style—no coding required! Answering common product questions directly on your product page results in quicker sales while reducing support tickets. For example, answer questions regarding shipping details and return policies directly in your store. Elevate your customer experience with our easy-to-use, feature-rich FAQ tool.

Add links, images, and videos to FAQs, then enable mouse-over effect

FAQs are SEO-optimized to improve organic search traffic

Create half-width sections to save space on the page

Make your product FAQ Help Center searchable with a search bar

Price - Free plan available

POWR: FAQ & Help Center

BetterDocs Knowledge Base

by Storeware

5 ( 11 rating & reviews )

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.

Create FAQ sections in your store & build your knowledge base help center

Generate FAQs & Documentation instantly using the Magic AI Autowrite feature

Analyze your knowledge base performance with an advanced Analytics tool

Powerful integration with WhatsApp & Messenger to enable live chat

Add a quick Order Tracking feature & let customers provide instant feedback

Price - Free plan available

BetterDocs Knowledge Base

FAQPRIME: FAQ, WhatsApp, Track

by Oneprime, Inc.

4.4 ( 106 rating & reviews )

Faqprime Lite is the All-in-one help & support app on the app store: The beautifully designed chat-style support widget lets your customer find AI-generated FAQs and Q&A, Find "where is my order" using order tracking app, connect via chat (WhatsApp, Messenger, Tidio, Tawk.to, Inbox) or email using contact us form or shop via live video call. Boost SEO ranking with native FAQ page, Contact us page and Track order page. Add Social media icons floating bar to boost social media likes.

5-Mins to go live. No Coding. 1-click Install.

FAQ Help center page comes with AI-powered Q&A templates to choose from.

Contact us form with Captcha. Receive support inquiries via Email (helpdesk)

Order tracking page (supports both email id and phone number)

Add Social Media icons and Video Call option on your store

Price - Price: Free

FAQPRIME: FAQ, WhatsApp, Track

Jekka‑FAQs | Live Chat | Email

by Hello Jekka

4.7 ( 9 rating & reviews )

Jekka enables 1-click FAQ generation (powered by ChatGPT-4) for automated customer support, instantly answers customer queries with conversational FAQs. Converses with customers like a human to address their issues and enhance customer satisfaction. Provide insightful dashboards on team performance, ticket rates, and more. With24/7 Automation and WhatsApp Support, never miss an opportunity, turn your visitors into customers!

Single click to create store FAQs & product FAQs without any other operations.

Automate live chat to keep customers engaged 24/7, even when you're offline.

Instantly answer customer queries correctly with policies Jekka learned.

Drive sales with proactive marketing to customer history and preferences.

Receive ticket notifications via email and reply swiftly from your inbox.

Price - Free plan available

Jekka‑FAQs | Live Chat | Email

FAQify: FAQ page ‑ Product FAQ

by Zifyapps

4.8 ( 65 rating & reviews )

A FAQ page - Product FAQ is one part important and must-have sections for business and product websites. FAQ page - Product FAQ on your store helps saving hours worth of sales calls or emails and helping potential buyers make a decision all by themselves, help generate more sales and leads for your business. With FAQify, it helps you easily and quickly build a beautiful FAQ page or Product FAQ, suit your store theme and informative to support your customers.

Comes with responsive features so your FAQ page - Product FAQ

Use ajax to add FAQ group, question & answer without reload the page

FAQ Schema markup

Easy to paste FAQ content, add image, embed video with smart editor.

Show FAQ anywhere: show different FAQ on different product page (Product FAQ)

Price - Free plan available

FAQify: FAQ page ‑ Product FAQ

Variant Descriptions King

by StarApps Studio

4.5 ( 104 rating & reviews )

Show different product information of the selected variant like size chart info, color details, care instructions, technical details, etc

Organize long product descriptions in tabs or collapsible accordions

Add collapsible accordions & Tabs to any page or theme section in your store like FAQ page, Returns & Privacy policy, Shipping info, T&C, Q&A section, etc

Increase sales, minimize returns & customer support with detailed descriptions organized in tabs & accordions for every unique variant

Add unique product description for product variants. Minimise returns & support

Show product descriptions in Tabs/Accordions. Switch tabs to accordion on mobile

Customize look of Product Tabs & Accordions. Add Product Review Tabs/Accordions

Add Tabs/Accordion FAQ to any page or theme section. FAQ. Q&A. Privacy. Returns

The app works with all themes. Chat with us to customize app as per your needs.

Price - Free plan available

Variant Descriptions King

Nayra Product FAQ

by Nayra Apps

5 ( 9 rating & reviews )

Nayra Product FAQ app offers you a user friendly and efficient solution for creating both single and multiple Frequently Asked Questions (FAQ) within just a minutes. With this app, you can make 3 types of FAQ, such as Text FAQ, Video FAQ, Product FAQ.

Informative FAQ page helps to your customers

Display store, product, shipping & handling related queries with solution

Create 3 Types of FAQ. Text, Video & Product

Price - Free trial available

Nayra Product FAQ

Corner FAQ Page & Help Center

by Corner: Referrals, Upsell & Rewards

4.9 ( 143 rating & reviews )

Setup an FAQ Page/Helpdesk on your store within minutes: no liquid code editing is needed. Fully customize the look & feel to match your branding Rich text editor with HTML and Markdown support for creating FAQ articles with Drag & Drop re-ordering of FAQ articles.

Fully customize the help desk/FAQ page to suit brand, with Icon packs & themes. The app supports Translation. The UI Texts is auto-translated into 20 languages. You can also manage your FAQ content in multiple languages

Organize FAQs into categories like Shipping, Returns, Product related FAQs

Assign FAQs to be shown in specific product pages as an accordion

A unique help widget with built-in contact us options for WhatsApp/Email.

Get free migration, we will move all your existing FAQs from your old app

Designed for the best user experience for your customers and to look real nice

Price - Free plan available

Corner FAQ Page & Help Center

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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