Best Shopify Apps for Customer order tracking

Table of contents

  1. 1. Serializer ‑ Product Tracking
  2. 2. H3 Order Tracking Notifier
  3. 3. WeShip Track ‑ Order Tracking
  4. 4. Shipped Suite
  5. 5. TrackShip
  6. 6. Wing
  7. 7. QuickTrack | Order Tracking
  8. 8. Shipup
  9. 9. Parcelecho Map Order Tracking
  10. 10. Trackiy ‑ Sync Tracking info
  11. 11. Shipping Tracker by DevCloud

Serializer ‑ Product Tracking

by Galmis

5 ( 2 rating & reviews )

Stop tracking individual products in spreadsheet files or other inefficient workarounds. Easily add serial numbers, warranty or custom item information to your sold products. Quickly pull up order, customer and item information by entering a serial number or other item details. Let customers search and verify their received products by embedding item information to your website or customer notifications.

Assign unique information to every sold item.

Use custom item fields such as supplier SKU, lot numbers, expiry dates, etc.

Pull up customer orders & item data using serial numbers & custom fields.

Search and display unique item information in notifications or on your website.

Customize order printer templates. Quickly print orders in bulk.

Price - Free trial available

Serializer ‑ Product Tracking

H3 Order Tracking Notifier

by H3 Technologies

5 ( 1 rating & reviews )

Provide customers with real-time shipment updates through an order tracking page and automatic notifications. The shipment analytics dashboard tracks and analyzes carrier transit times, delivery statuses, and failed attempts. Order Tracking Notifier helps you improve your delivery time with detailed analytics.

Easily track your orders with convenient tracking page & automatic notification.

Helpful insights: Monitor delivery details easily.

Faster deliveries: Improve shipping times for happier customers.

Price - Free trial available

H3 Order Tracking Notifier

WeShip Track ‑ Order Tracking

by WeShip

5 ( 3 rating & reviews )

Introducing WeShip Track – a solution for Shopify merchants seeking real-time order tracking, enhanced carrier oversight, and customer satisfaction. Streamline operations by reducing "Where is my order?" inquiries and effortlessly create personalized tracking pages for clients. Benefit from improved logistics management and happier customers.

Real-time Order Tracking

Carrier Performance Monitoring

Personalized Tracking Pages

Reduce WISMO Inquiries

Enhanced Customer Satisfaction

Price - Free trial available

WeShip Track ‑ Order Tracking

Shipped Suite

by Shipped AI

5 ( 8 rating & reviews )

Shipped AI is the only autonomous AI CX agent built for ecommerce that can actually take actions and execute resolutions at scale across a large set of complex use cases.

It easily integrates with your existing tech stack, ultimately becoming your best CX agent that’ll be there to wow shoppers when they need you across their preferred communication channel.

Keep your customers happy, drive repurchases, reduce costs and drive profit to your bottom line.

AI CX agent that is channel agnostic: email, SMS, phone, chat and social media

Shipped AI programs all the resolution flows for white-glove onboarding

AI CX agent tailored to your brand voice, personas and brand guidelines

Self-service resolutions and on-demand AI-led stack for a total experience

Tracking, delivery assistance, returns/exchanges, appeasements & more

Price - Price: Free

Shipped Suite

TrackShip

by TrackShip

5 ( 1 rating & reviews )

TrackShip auto-tracks your shipped orders with 700+ shipping carriers, takes care of all the touch points with your customers from shipping to delivery and allows you to reduce time spent on shipping inquiries, provide a delightful post-purchase experience to your customers, gain brand loyalty & trust and more repeat orders.

TrackShip auto-tracks your shipments and automates your Post-Shipping workflow

Reduce time spent on customer service and on shipping inquiries

Further engage customers after shipping and send proactive delivery updates

Price - Free to install

TrackShip

Wing

by Wing

5 ( 3 rating & reviews )

Pilotez toutes vos expéditions eCommerce en quelques clics depuis notre plateforme SaaS conçue spécialement pour les eCommerçants. Collecte, affranchissement, étiquettes-retours, suivi des colis, réclamations. Avec Wing l'expédition de vos colis n'aura jamais été aussi simple !

Collecte : planifiée ou à la demande pour des collectes multi-transporteurs

Emballage : un emballage adapté à vos produits pour une protection optimale

Suivi : Suivez les livraisons en temps réel depuis votre interface

Étiquetage :Imprimez vos étiquettes multitransporteurs en un clic

Des tarifs préférentiels auprès de notre réseau de transporteurs partenaires

Price - Free to install

Wing

QuickTrack | Order Tracking

by Brain Station 23 PLC

5 ( 1 rating & reviews )

QuickTrack | Order Tracking app provides customers with frequent updates on their order status helps create customer loyalty and fosters trust in your business. It also automatically provides an estimated delivery date for each order, so customers always know when to expect it. The order lookup page is an easy way for your customers to check the current status of their orders.

Allow customers to effortlessly track the status of their orders.

Add unlimited order status to comprehensively track your orders at every stage.

Create and assign custom order statuses to tailor the tracking process.

Fully customized tracking page that matches your theme design.

Give customers peace of mind.

Price - Price: Free

QuickTrack | Order Tracking

Shipup

by Shipup

4.6 ( 19 rating & reviews )

Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns.

Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.

Timely Email and SMS Notifications

Branded and Customisable Tracking Pages

Centralised Shipment Dashboard

Returns management with Automated Exchange & Store Credit Options

AI-Powered Estimated Delivery Dates

Price - $399/month

Shipup

Parcelecho Map Order Tracking

by BiteData

5 ( 5 rating & reviews )

Tracking package location, support google map and email notifications

Showing the package location on the map

Notify Latest Package Status Your Customer With Emails

Tracking Page In Your Own store

Price - Free plan available

Parcelecho Map Order Tracking

Trackiy ‑ Sync Tracking info

by Trackiy

5 ( 15 rating & reviews )

Use Trackiy to automate sync tracking info to your payment platform from your store to reduce having a reserve applied to your account.

Trackiy allows you to upload tracking numbers easily in just a few taps and with no possibility of human error.

Trackiy will get Claim information and will submit proof of their package to customers and add tracking data to your payment platform automatically.

Set It And Forget It.

Real-time sync Stripe and paypal tracking: Minimize the time money is on hold.

Sync new shipped orders instantly and bulk sync the old orders with just 1 click

Email reports : get notified with how many orders our app synced regulary

Reduce manual work and its cost, and protect your cashflow.

Works with shopify plus tracking sync.

Price - Free trial available

Trackiy ‑ Sync Tracking info

Shipping Tracker by DevCloud

by DevCloud LLC

4.4 ( 134 rating & reviews )

Keep you customers updated about their packages locations and reduce customer support. Shipping Tracker will keep them updated when their packages shipping status change. With shipping tracker keeping all your tracking numbers in one place has never been so easy! It fully integrates with Shopify so your customers will be able to see their orders shipping history right on your Shopify store. You'll be able to add your brand and customize the tracking page that your customers see.

Keep your customers updated sending email and SMS with shipping status changes.

Branded and custom the tracking page inside your store.

Shipment status history dashboard.

Price - Free trial available

Shipping Tracker by DevCloud

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

Book a Demo