Best Shopify Apps for Returns and warranty

Table of contents

  1. 1. Extend Product Protection
  2. 2. InsureShield Package Protect
  3. 3. Shipping Protection by Corso
  4. 4. PostCo: Returns & Exchanges
  5. 5. EcoReturns: AI Powered Returns
  6. 6. CPS Extended Warranty Upsell
  7. 7. Yanet: Returns and Exchanges
  8. 8. Exchanges & Returns by Outvio
  9. 9. Shipup
  10. 10. ShipTection
  11. 11. ShipPro... Shipping Protection
  12. 12. Guide Shipping Protection
  13. 13. Extendons OTP Login with Phone
  14. 14. iF Returns & Exchanges
  15. 15. Refundid: Returns Portal
  16. 16. Baback ‑ Exchanges & Returns
  17. 17. ShipAid ‑ Shipping Guarantee

Extend Product Protection

by Extend

4.4 ( 23 rating & reviews )

Extend assists in increasing revenue and safeguarding clients from potential harm and loss with cutting-edge product and shipping protection solutions. Enhance profit margins on each transaction while enhancing the overall customer experience. At no cost to your business, you can maximize your profits. Our goal is to transform moments of frustration into complete satisfaction for your customers, with 98% of claims processed in 90 seconds or less. Get started by downloading our app or contacting us today!

Create additional income to increase your profits.

Foster lasting brand loyalty and encourage repeat purchases by quickly and easily resolving customer issues.

Customized programs for your clients that are specific to your field and product offerings.

Price - Price: Free

Extend Product Protection

InsureShield Package Protect

by UPS Capital Insurance Agency Inc.

4.1 ( 56 rating & reviews )

Achieve peace of mind by enrolling in a pay-as-you-go program that provides protection for shipping incidents such as damage, loss, and theft. You can establish rules to automatically insure your orders, giving customers the option to protect their purchases at checkout or allowing coverage if they choose to opt out. Claims are quickly processed, with the ability to track them around the clock and conveniently pay your monthly invoice through an online portal. Charges for package protection are applied to fulfilled orders according to your preferences.

Package coverage for multiple carriers against loss, damage, and theft by porch pirates.

Rules are flexible to protect shipments based on value, SKU, or geographic location.

"Activate checkout cart coverage and allow customers to choose package protection."

Enhance customer satisfaction by providing rapid reimbursements and processing reorder requests promptly as a result of quick settlement of claims.

Receive specialized assistance with any inquiries regarding shipping protection and claims.

Price - Free to install

InsureShield Package Protect

Shipping Protection by Corso

by Corso

4.6 ( 36 rating & reviews )

Offer your customers a premium post-purchase experience with Corso's concierge shipping protection service. Our priority is to care for your customers as you would, which is why we provide complete transparency on all claims and customer interactions. By partnering with Corso, you can ensure satisfied customers and generate additional revenue through resolved shipping issues. We are dedicated to e-commerce, passionate about your brand, and committed to sustainability. Experience hassle-free installation with no contracts required. Give Corso a try today!

- Our new Checkout App provides smooth support for extensibility during the checkout process

Introduces additional revenue by offering full MSRP replacements approved through Corso's all-claims model.

Transforms shipping problems into customer loyalty by prioritizing quick response times and high customer satisfaction.

Safely installs and uninstalls - verified for efficiency and improved conversion rates.

Your site and data will be respected - using a minimally branded widget and with no outreach emails.

Price - Free to install

Shipping Protection by Corso

PostCo: Returns & Exchanges

by PostCo

5 ( 75 rating & reviews )

PostCo offers a returns facility that prioritizes revenue generation, upselling returns, and reducing operational expenses. Personalize the design of your portal and streamline your return policies - a positive return experience enhances customer loyalty!

Introducing reNEW: Allow your customers to buy from returned items. Cut down on storage expenses and contribute to environmental conservation.

Setting up is quick and easy. Begin with a tailored onboarding process or setting up personalized integrations today.

Set up policy guidelines to allow for desired return results according to your requirements.

Provide store credit, refunds, or exchanges for products of equal or greater value.

Simplify the process of generating shipping labels with custom or over 50 pre-built integrations.

Customize your return portal and process with personalized questions, options for return reasons, and the ability to upload images.

Enable repurchasing on a new sales channel by unlocking peer-to-peer returns.

Price - Free trial available

PostCo: Returns & Exchanges

EcoReturns: AI Powered Returns

by Saara Inc

4.9 ( 97 rating & reviews )

EcoReturns is an AI-based returns application for Shopify that streamlines returns processing and exchanges, ultimately decreasing the occurrence of refunds and fraudulent activities. The platform features customizable return portals, policies, reasons, automation settings, and branded notifications. Easily transition from Loop Returns, Aftership, Return Prime, Postco & Sorted to this intelligent solution. By automating return merchandise authorizations, shipping labels, and pickups, you can reduce turnaround time, enhance post-purchase experiences, and increase customer satisfaction.

Automate the process of pickups, generating shipping labels, issuing refunds, creating store credits, and facilitating exchanges.

Utilize the provided discount labels for shipping or link your preferred shipping provider.

Utilize AI-powered solutions to reduce returns, minimize RTO, and boost your financial performance.

APIs and integrations with a variety of shipping carriers, third-party logistics providers, enterprise resource planning systems, order management systems, customer relationship management platforms, and dropshipping services.

A chatbot fueled by ChatGPT for an exceptional customer experience.

Price - Free plan available

EcoReturns: AI Powered Returns

CPS Extended Warranty Upsell

by CPS

5 ( 8 rating & reviews )

to your customers without any extra coding or technical know-how required. This saves you time, money, and frustration, making it easy and affordable to offer warranties with your products.

Include them in almost all of the products that you offer for sale!

Earn double the investment with every extended warranty sold!

There are more than 10,000 positive reviews on Google, Trustpilot, and ResellerRatings.

We have a network of more than 6000 retail partners with global reach.

Get your claims settled instantly! Join millions of satisfied customers around the globe!

Price - Free to install

CPS Extended Warranty Upsell

Yanet: Returns and Exchanges

by Yanet

5 ( 21 rating & reviews )

The Return and Exchange management app offers a streamlined solution for handling customer return and exchange requests. Store owners can create unique policies and rules for different products, tailored to specific circumstances. Customers can conveniently submit requests through a public portal on the website and receive email updates. Customization options for text, banners, and colors on the portal are available upon request.

Clear steps must be followed to submit and manage return and exchange requests.

Various policies and regulations can be formulated and implemented for individual products.

Customers can quickly submit requests using the user-friendly embedded portal.

Customers are consistently kept informed at every stage of their request through email notifications.

We can assist with customizing the text, banner, and color scheme of the portal to align with your personal style.

Price - Price: Free

Yanet: Returns and Exchanges

Exchanges & Returns by Outvio

by Outvio

4.8 ( 32 rating & reviews )

Outvio provides a robust management tool for Exchanges and Returns on your Shopify store, including a fully branded self-service portal for customers. Additionally, Outvio streamlines the post-purchase process by automating order fulfillment, shipping, tracking, and customer communication all in one user-friendly platform.

Returns can be made for the same or a different product, with options for custom return reasons and return processes.

Receiving store credit for returned items, automatic generation of pickup and return labels.

Efficient order processing and shipping with a selection of over 90 couriers, along with customizable branded delivery tracking.

Automated customer communication via email, SMS, and WhatsApp.

Tools for support and triggers of automated delivery incidents.

Price - Free trial available

Exchanges & Returns by Outvio

Shipup

by Shipup

4.6 ( 19 rating & reviews )

Shipup enhances the post-purchase journey by providing online retailers with tools to ensure consistent and proactive communication throughout the entire process, from delivery to returns. By utilizing data-driven insights, Shipup enables e-commerce businesses to strengthen their brand reputation, encourage repeat purchases from loyal customers, and lower support expenses.

Email and SMS notifications delivered promptly

Tracking pages that can be branded and customized.

Dashboard for centralized shipments

Returns management that offers automated exchange and store credit options.

AI technology predicts estimated delivery dates.

Price - $399/month

Shipup

ShipTection

by RevUp Technology

5 ( 31 rating & reviews )

ShipTection can be downloaded for free with no monthly fees. Customers will be charged a small percentage at checkout for protection, and you will receive a portion of the revenue. All billing is conducted through Shopify. Visit www.shiptection.com for more information.

Straightforward claims process

Share of revenue

Integration without seams

Price - Free to install

ShipTection

ShipPro... Shipping Protection

by Monster Apps

4.9 ( 24 rating & reviews )

ShipProtect enables you to charge a percentage of a customer's order value as shipping protection and keep all the collected premiums. Encouraging customers to safeguard their orders can enhance the perceived value of your products, helping them rationalize their purchase and generating an additional revenue source for your business. A straightforward alternative to Route Insurance and Navidium.

Features that increase revenue (Pre-ticked options, Insurance scaling, One-click upsell)

Seamlessly integrate ShipProtect with all major themes.

Our support team is experienced and ready to assist you with simple, intuitive design tools and product setup.

Price - Free plan available

ShipPro... Shipping Protection

Guide Shipping Protection

by Guide Inc

4.8 ( 97 rating & reviews )

Guide Shipping Protection offers instant resolutions for lost, damaged, or stolen packages. By including this protection at checkout with just one click, customers can eliminate the stress and potentially increase revenue. In addition to avoiding the hassle of replacing packages, Guide Shipping Protection will also provide a seamless process for replacing items directly from your website.

Supports flexible checkout options with our enhanced Checkout App for a seamless user experience.

High-quality Insurance - Purchase protection to safeguard against damage, theft, chargebacks, and additional risks!

Focused intensively on customer experience - Transform shipping challenges into customer loyalty.

Introduces Additional Income - Complete MSRP replacements with Guide's claim approval system.

Safely installs and uninstalls - designed for speed and optimized for order conversion.

Price - Free to install

Guide Shipping Protection

Extendons OTP Login with Phone

by Extendons

5 ( 43 rating & reviews )

Increase your store's registration rate and enhance customer experience by allowing users to log in with either their phone number or email. The OTP login verification app provides a smooth and efficient registration and login process, replacing the traditional email and password method. Signing in with a phone number ensures a seamless shopping experience. This feature is compatible with all free and premium themes, and our support team is available to fix any compatibility issues you may encounter.

Create an account or log in using your phone number or email address by entering the verification code sent to you.

Obtain required customer details, such as email address, in the update profile section.

Personalize the timing of expiration codes and adjust the functionality of the resend button.

Customers have the ability to update their account information and personalize field labels and text.

First, users need to sign up. Then, an OTP will be displayed with the option to use either phone number or email address on the "buy now" and "checkout" buttons.

Price - Free trial available

Extendons OTP Login with Phone

iF Returns & Exchanges

by iF returns

4.8 ( 28 rating & reviews )

Minimize the number of refunds by turning returns into an opportunity to boost sales. Showcase your entire product range to encourage exchanges or purchases of alternative items. Simplify refund processes through automated triggers and enhance customer service with comprehensive tracking and information. Customize the returns and refund options displayed on the portal for each client or country. Integrate your preferred carrier or utilize our competitive rates for over 200,000 drop-off locations globally.

Encourage exchanges and boost sales by presenting your entire product line.

Streamline operational expenses by setting up pricing, return, and refund processes.

Set up branding and return policies in order to create a complete brand experience.

Implement rules and triggers to automate the process of generating refunds, exchanges, and restocking.

Coordinate transportation and refund processes with all 3PL, WMS, or ERP systems.

Price - Free to install

iF Returns & Exchanges

Refundid: Returns Portal

by Refundid

5 ( 6 rating & reviews )

Introducing Refundid, the reliable return solution for your business. With Refundid, returns are made easy with options for instant refunds and standard returns. Say goodbye to waiting and provide customers with quick resolutions. Refundid automatically generates labels and integrates smoothly with carriers. Gain valuable insights into return patterns to streamline operations effectively. Improve your customer experience and enjoy hassle-free returns with Refundid today.

See all returns that have been received through Refundid.

View reports that show your return data instantly.

Authorize or deny returns and then return them to their initial placement.

Establish guidelines that align with the return policies of your stores.

Price - Free to install

Refundid: Returns Portal

Baback ‑ Exchanges & Returns

by Baback

5 ( 11 rating & reviews )

Baback is a platform designed for Shopify merchants, offering comprehensive post-purchase management services. Our software includes a user-friendly interface to enhance the customer return experience, allowing for exchanges, coupons, and refunds, as well as a fully integrated logistics system.

An integrated platform for automated handling of exchanges and returns.

An interface for logistics that can be incorporated by any logistician.

Completely integrated and highly competitive transportation contract for partner returns.

Price - Free trial available

Baback ‑ Exchanges & Returns

ShipAid ‑ Shipping Guarantee

by ShipAid

4.7 ( 21 rating & reviews )

Offer your customers peace of mind for lost, stolen, damaged, or delayed packages without the hassle of dealing with insurance companies. Set your own Guarantee Fee and maximize your profits. Improve the post-purchase experience for your customers by quickly resolving delivery issues and providing top-notch customer support. Easily manage and resolve shipping claims with a few simple clicks. Enjoy the benefits of a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for efficient communication.

Retain the premiums collected from customers at checkout to generate additional revenue.

Optimize service by using a branded Customer Resolution Portal to submit issues.

Resolve delivery problems and make decisions to resend, reimburse, or decline by clicking a button.

Relieve your order anxiety with personalized shipping notifications and a tracking portal.

We support all types of carts and offer custom installation with Rebuy included in 24 hours or less.

Price - Free to install

ShipAid ‑ Shipping Guarantee

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

Book a Demo