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Navigate Shopify Support with Ease: Your Help Centre Guide!

By Sonaksh Singh Rawat on 2/22/2024 · 2 minute read

For those managing online Shopify stores, from local businesses to globally-known brands, the stability of their online platform is essential. As is the availability of reliable support tools for troubleshooting or addressing concerns. The support services offered by the Shopify help centre are designed to aid in the efficient management of online stores.

The Shopify help centre can be found.comnd at

For those looking to launch a new store, there is a 14-day no-cost trial available.

Shopify Support Resources

The Shopify Help Center provides support through a wide range of information accessible across the platform. Below are various methods to access information in Shopify:

Main Shopify Support Area

  • For assistance, one can visit [] to reach Shopify help. Initially, exploring Shopify Documentation or engaging with the Shopify Community might provide the needed answers. The Shopify Help Centre is replete with guides, tutorials, and region-specific information.
  • A thorough search function is a hallmark of Shopify Documentation, whereas the Shopify Community is accessible through [].
  • Once logged into an account, a variety of support options become available, including video tutorials found on the “Shopify Help Centre” channel on YouTube.

Contacting Shopify Support

Those seeking specific guidance can contact the Shopify help center directly through email at Additionally, Live Chat is available on their website when staff members are online, or phone support is offered for immediate conversations.

Shopify Phone Support

Shopify’s help centre provides phone support in various countries for those facing urgent or complex issues requiring personalized assistance. Here are the contact numbers categorized by region:

  • North America: 1-888-746-7439
  • United Kingdom: 0800-808-5233
  • Australia: 03-8400-4750
  • New Zealand: 07-788-6026
  • India: 000-800-100-5786
  • Malaysia: 1800-80-6678
  • Singapore: 800-181-1121
  • Indonesia: 007-803-651-0008

Getting Shopify Experts Assistance

Shopify “Experts” offer professional assistance for technical configurations or challenges that may surpass an individual’s expertise, available through their website.

Shopify Plus

For businesses looking to elevate their eCommerce presence, Shopify Plus provides specialized support catering to large-scale operations, including multi-national, multi-lingual, and multi-currency stores. Support can be reached via email or through a dedicated contact page that features Live Chat.

Additionally, Shopify Experts are on hand to offer assistance with theme selection, marketing strategies, app integration, or implementation queries, ensuring well-rounded support for every facet of managing a Shopify store.

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