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Streamline Your Shopify Order Tracking Efficiently!

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Streamline Your Shopify Order Tracking Efficiently!

Unlock the Future of E-Commerce: Revolutionary AI Order Tracking on Shopify – A Step-by-Step Guide!

How to Enable Shopify Order Tracking through AI on your Shopify Store?

In today’s highly competitive e-commerce market, maintaining customer loyalty requires more than just high-quality products; it demands providing an effortless and seamless shopping experience. Ensuring that customers enjoy simple shopping processes along with transparent order tracking is crucial for fostering brand loyalty. This also encourages repeat business, ultimately leading to a significant boost for any venture.

The introduction of AI-driven order tracking on Shopify platforms is revolutionizing the way customers interact with online stores. This innovative feature not only reassures customers by allowing them to monitor the progress of their deliveries but also enables them to accurately predict the arrival of their purchases.

As technology advances, Shopify stores integrating AI are reshaping the e-commerce industry by enhancing the customer journey with real-time order tracking and facilitating personalized interactions.

This detailed guide aims to demonstrate how to incorporate order tracking into a Shopify site.

How to Enable Order Tracking to Shopify?

Ensuring that shoppers experience a smooth and delightful buying journey, complete with outstanding customer care, is crucial for e-commerce success.

Steps on How To Add Order Tracking to Shopify

Step 1: Access the Shopify Dashboard: Begin the order tracking process by logging into the Shopify account using the appropriate login details.

Step 2: Go to Settings: The “Settings” tab can be found at the left corner of the Shopify admin dashboard.

Step 3: Move to Checkout: Within the settings menu, click the “Checkout” option.

Step 4: Scroll to the Order Processing Section: Keep scrolling to find the “Order Processing” section toward the bottom of the settings page.

Step 5: Enable Order Tracking by activating Order Tracking by selecting the checkbox labeled “After the order has been paid.”

Step 6: Save Changes: To save the changes, click the “Save” button at the end of the page.

If you are willing to Integrate a Shipment Tracking Service:

Step 1: Opting for popular solutions like AfterShip, Tracktor, and Shipway is recommended, especially since Shopify doesn’t offer a native shipment tracking feature. Pairing with a dedicated shipment tracking service is advisable.

Step 2: Selection of a Shipment order Tracking Tool is crucial. One is advised to explore the Shopify App Store to find a reliable shipment tracking tool that meets their needs and has excellent reviews.

Step 3: Activation of the Chosen order tracking app involves simply tapping on the selected app and following the provided steps for installation. Granting necessary permissions to the app ensures it integrates smoothly with one’s store.

Step 4: Setting Up the App requires following unique installation guidelines provided by the app. Tailoring the app to one’s preferences is part of this step.

Step 5: Customizing Your Order Tracking Page (Optional) is a feature some tracking apps offer, allowing the enhancement of the tracking page’s aesthetics to match one’s store. This may include adding a brand logo and selecting a color scheme that represents the brand’s identity.

Step 6: Incorporating Tracking Details into Orders is essential. Once an order is processed and a shipping label created, entering the tracking number into Shopify is crucial. The tracking app uses this information to provide customers with updates on their package’s progress.

Stage 7: Keeping Customers Informed is the next step, where Shopify sends an order confirmation and a shipping notification email to the customers, including the tracking details, once the tracking number is added.

The above-mentioned steps greatly facilitate the integration of order tracking into the Shopify app. Furthermore, with advancements in Artificial Intelligence (AI), this process has become more efficient and user-friendly.

For those not using AI for tracking orders, following the mentioned steps is essential.

Exploring the impact of AI on order tracking can significantly enhance customer satisfaction and experience.

How Enabling Order Tracking Using AI Enhances Customer Experience?

Implementing AI for Shopify Order Tracking makes the entire process easier, as it eliminates the need for store owners to handle multiple tasks simultaneously. This application can be activated with a simple click, improving the shopping experience for consumers. More insights on this topic will be explored in the sections below:

Effortless & User-friendly Integration

By simply clicking, one can harness the power of AI through the installation of order-tracking apps from the Shopify app store. These apps are meticulously crafted with simplicity at their core, brilliantly designed to require minimal to no technical expertise for both setup and daily operations.

Streamlined Functionality

Applications utilizing artificial intelligence to monitor orders focus on providing key functionalities such as predictive insights and real-time order tracking updates, ensuring users receive the information they need without being overwhelmed.

Builds Trust and Loyalty

Shopify’s AI-driven order-tracking applications are effortlessly integrated and play a vital role in enhancing brand loyalty by offering a seamless order-tracking journey for users.

Benefits of Real-Time Order Tracking Using AI

Experience the benefits of utilizing AI for instant order tracking:

Enhanced Customer Experience

Customers greatly appreciate being kept up-to-date with the status of their orders. With the implementation of AI-driven, real-time order tracking on Shopify, they are afforded accurate and quick insights into their shipping progress. This method boosts transparency and markedly increases the trust customers have in the brand.

Personalized Tracking Updates

AI algorithms utilize customer data to provide personalized order tracking updates, enhancing customer satisfaction and significantly bettering the post-purchase experience.

Reduced Customer Queries

Providing customers with clear insights into their order statuses significantly reduces pressure on customer support teams. This change allows these teams to focus their efforts on addressing more complex issues.


In the highly competitive e-commerce industry, providing an exceptional customer experience is crucial for the success of any business. For owners of Shopify stores, utilizing AI-driven order tracking technology can elevate their customer service to unprecedented heights.

The adoption of automated order-tracking email applications and offering customers real-time order tracking options significantly enhances transparency, thereby fostering extraordinary post-purchase experiences.

The future of e-commerce is inextricably connected to advancements in AI. As technology evolves, the capabilities of AI-enhanced order tracking become more sophisticated, offering predictive insights and ensuring a seamless customer experience.

Frequently Asked Questions (FAQs)

Q. Is it possible to tailor the order tracking page to include my branding?

Certainly! Tailoring the order tracking page to include one’s branding on Shopify is pretty simple. A variety of apps and themes are available that allow for customization of the tracking page appearance to ensure it matches the brand’s visual identity closely. This customization adds a significant, delightful enhancement to the customer experience.

Q. How can I enable automated order tracking email notifications?

Setting up automated email notifications for order tracking is straightforward once familiar with the process. One needs to select a marketing automation app from the Shopify App Store and integrate it with their online store. Conducting a few test orders to ensure functionality is also recommended.

Q. Is providing live order tracking on my Shopify store possible?

Indeed, offering live order tracking on a Shopify store is entirely feasible. Store owners can provide their customers with real-time updates through a variety of apps and integrations.

Additionally, implementing live order tracking helps alleviate customer concerns about delivery status, increases transparency, and enhances the overall customer relationship, uplifting the shopping experience significantly.

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By Sonaksh Singh Rawat profile image Sonaksh Singh Rawat
Updated on
shopify order tracking ai e-commerce